Supported Housing in Partnership

Response to COVID-19 Coronavirus

4th June 2020


This page contains resources and links to useful information to support the Supported Housing sector respond to the impact of COVID-19 (coronovirus).


We acknowledge this is a fast changing environment so will endeavour to update this page with emerging Government legislation and guidance plus examples of practice from members.


SHiP are members of the MHCLG weekly surgery on COVID-19 and supported housing so please contact if you have any issues you want raising.


Latest Government Updates


'Test and trace: a staff member testing positive' MHCLG Covid 'surgery' for supported housing response to member query what do we do if a staff member tests positive other staff receive a contact alert but it is impractical for all staff to leave work.


At a recent MHCLG 'Covid surgery' for Supported Housing a query was raised regarding privacy/GDPR and the Test and Trace App. This is the statement from the ICO


Support Bubbles: Riverside has drawn up some internal guidance, which they are happy to share.


PPE and Domiciliary Care - PHE Guidance: while not aimed at supported housing this might be useful but especially for forwarding to any contacts who deliver dom care


MHCLG/Government Domestic Abuse fund

Here is the link to Thursday's publication on UK Gov on bidding into the £10m emergency domestic abuse fund, which includes the prospectus: On the 2nd May 2020 the Government announced £76m emergency funding is to be made available to survivors of domestic and sexual abuse, vulnerable children and their families and victims of modern slavery including £10m for MHCLG for safe accommodation domestic abuse.


MHCLG/Government press releasewhich provides very brief details on emergency funds available to go to front line homelessness charities (we anticipate more details will follow):


3rd May 2020 latest version of the UK.Gov guidanceon testing. The CQC and DHSC has produced an update for staff working in care homes who can self refer to an online portalor be referred by their employer. Housing Association staff who need to leave home are also designated as essential workers. This means they and members of their household can use the online portal if they have symptoms. Employers can also bulk refer key worker employees for testing by registering with the employer portal


5th May 2020 DWP update including mandatory reconsiderations for client who wish to challenge a decision, statement on 'accessibility to benefits' explaining how DWP can make adjustments for people with disabilities/health conditions so they can get help with benefits and pensions. And detailing the support available for customers who may have difficulties in accessing the system - such as difficulties using computers, the phone, form filling or managing their own affairs, support for vulnerable children including those in care, care leavers and those with mental health support needs, support for the bereaved (Information for the bereaved Coronavirus (Covid 19) helping people to make important decisions during this emergency, childcare costs for those already on UC, claimants stranded abroad due to the pandemic, furloughed workers: Parental leave, guidance for social landlords re essential moves, bounceback loans, rates relief for businesses and Tax Credits


Companies House update includes guidance on working in people's homes.


SHiP work


SHiP members' response What are RPs doing to support vulnerable tenants in General Needs stock'


SHiP members' response to non-response to welfare calls and lettings at this time


SHiP members' response to MHCLG 17.04.2020: Staffing and PPE - key issues for the sector


SHiP Briefing on the Coronavirus Act 2020 measures and MHCLG Guidance on notices, possession, repairs and health and safety.


Useful links


The Regulator of Social Housing on 26th March 2020 changed their regulatory approach during the coronavirus pandemic.


The National Housing Federation has put together an urgent programme of works to support Housing Associations with a specific update on supported housing.


NHF Webinar (09.04.2020) on supported housing and Covid-19


Health and Safety Executive has provided Advice for Landlords in relation to gas and electrical checks.


Gas Safety Register Covid-19 Advice and Guidance 9th April 2020


DWP updates March 2020 April 2020 June 12th and June 19th


Support package for Charities April 8th 2020. Government announcement


PPE update from DHSC - this focuses on PPE for social care


The National Care Forum has an updated overview of guidance and information on the coronavirus in relation to the care sector which is also useful for supported housing.


CQC Joint letter to providers on data collection during Covid-19 emergency- a letter on 17.04.2020 from CQC/Care Provider Alliance/ Department Health & Social Care/NHS England


Boots Opticians - look after your eyes. A short but actually useful list of tips to keep your eyes healthy in perhaps less than ideal working conditions.